COMMUNICATION IN AVIATION MAINTENANCE

Abstract

The public and specialists often consider the human failure to be a consequence of errors caused by a human factor for many reasons. However, it is necessary to notice that the notion “ human factor“ does not express only errors connected with the human failure but it covers other notions such as workplace safety, environment influence, psychical readiness, etc. Generally, the “human factor“ can be defined as a part of professional maturity of each worker and is based on knowledge of physical, psychical and social factors which create a security culture in aviation. From the point of view of theorists, the human factor is an applied sociological – biological science discipline investigating the critical points and functions in complex systems in which human beings are central operative, productive and control factors.