COMPARISON OF BASIC CHARACTERISTICS OF THE PASSENGER HANDLING PROCESS AT VARIOUS WAYS OF PROCESSING

Abstract

The aim of this article is to compares the characteristics of the passenger handling process. In the first part, all various ways of passenger handling are described. The next section briefly explains what queuing theory expresses The last section deals with the mutual comparison of the observed data of check-in process based on calculations of queuing theory. In this section are compared occupation probability of check-in counters, the average waiting time by queuing passengers and the average number of passengers in a queue for check-in process.