NEW TRENDS IN PASSENGER HANDLING IN AIR TRANSPORT
Abstract
Overcrowded airports, pandemics and the rapid development of technology give area for improving the passengers handling process. Introducing new approaches, technology contributes to higher passenger satisfaction and in some cases reducing the burden and stress of airport employees. The article deals with the introduction of virtual queuing, the introduction of biometrics into the contactless handling process and RFID chips technology.
Keywords
passenger handling; airports; virtual queuing; biometrics; RFID
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PDFDOI: https://doi.org/10.35116/aa.2023.0011
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Copyright (c) 2023 Peter Hanák, Marek Tomáš
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